How ParteUp Works
To get started with ParteUp, you need to open an account. Creating an event is easy, just input the date, time, place, and other information into the system. ParteUp also allows you to charge for tickets. You can also host and stream your events live.
Shipping and Delivery Policy
We have partnered with Sendy, to ensure that your orders are delivered securely and on time.
Where do we deliver?
We currently deliver only in Nairobi.
Delivery timelines are calculated by taking the estimate shipping (when order processing at the warehouse is complete and ready for dispatch) date and adding the transit time (the time it takes a package to travel from the hubs to Buyer destination address within Nairobi). This will differ based on the shipping service choice made by the buyer. Orders placed before 3pm will be delivered within 3 hours the same day. Orders placed after 3pm will be delivered next business day, excluding Sundays and public holidays. Saturday orders before noon will be delivered the same day.
How much does delivery cost?Delivery varies from as low as 100 bob based on your location.
Packaging multiple orders?
Multiple orders will be combined into the same package to reduce cost and number of packages shipped to a customer.
How to track your orders status
Orders status can be tracked using the order numbers provided once a purchase is completed. A link is provided where the buyer can view the progression of the order from the moment the order is placed, processed, dispatched, and shipped to deliver. Any issues can also be viewed. See below box for quick reference and definition of the key order status terminologies.